Simplified Clock On/Off Process for Productivity Access Users
T
Thick Antelope
Issue:
Currently, employees with Productivity access cannot directly clock on or off from the main screen of the app. Instead, they must follow a lengthy process:
Open the job
Click on Job Details
Navigate to Tracking
Select the item they want to book time against
Then click Clock On
To clock off, they must repeat this entire process again after reopening the app.
This process is time-consuming and impractical, especially for urgent jobs or when workers switch between multiple jobs in a day. It discourages proper time tracking and opens the door for excuses around missed bookings and deadline issues.
Why It Matters:
Our workshop operates under tight deadlines.
Some workers switch between 3–4 jobs a day, others may work on one job for a week.
We need to make clocking on and off as quick and simple as possible to encourage compliance and accuracy.
Requested Solution:
Introduce a streamlined Clock On/Off Shortcut for users with Productivity access, either:
Directly from the home screen/dashboard, or
Via a persistent "Clock On/Off" button that remembers the last job/item used, or
Provide a job/item selection screen immediately after tapping "Clock On," skipping the multiple-step navigation.
The goal is to minimise steps and improve usability, without compromising access restrictions or data accuracy.
Paul Lutkajtis
Hi Everyone - have confirmed there's actually a bug taking place here! When 'Productivity' users click on the 'Clock On' option on mobile, the page isn't loading correctly. We'll get this fixed up ASAP which should resolve the issue. Using this option on the mobile device (or the 'Clock' icon in the top right of the screen on desktop) should allow you to very quickly and easily clock on to a job to capture time. Any feedback on how to improve that even further is greatly appreciated though :)
I
Increased Prawn
this is an issue for us also - we don't even bother trying to get staff to use existing one because there is no way it would work for the number of jobs they work across & often switch rapidly from one to another & back. they would spend way too much time just recording time.
Paul Lutkajtis
Fantastic feedback, guys. Let us come back to you with some ideas 😊
In the meantime, it’s a little hidden but the ‘Clock’ icon in the top right of the nav bar allows you to clock on or add a manual time entry without needing to open the job itself.
There’s also a dedicated Clock On button within the app’s main menu on mobile.
Hopefully this helps in the interim!
U
Urban Seahorse
Great idea 'Thick Antelope' I have requested somehting similar directly from Cathy. The current clock on & off process is not at all compatable with our workshop & currently cant track time. My solution was a simple screen on a tablet or computer in the workshop where you enter an employee number/code etc. & select job to clock onto. Worked at another manufacturing business where they had a custom ERP built by Pronto & it has this system & it works efficiently.