We carry out annual or quarterly services for our clients' gates. For each service, we complete a Service Sheet that details the work carried out during the visit. This includes routine checks, maintenance tasks, and any observations or recommendations. Much like a car service report, we also include notes on components that may need replacement or attention in the near future. Once filled, this form is sent to the customer as part of our service documentation.

A Fault Form is used when we are called out to investigate a problem with a gate or its automation. After inspecting the issue, we complete the form to clearly outline the fault we’ve found. This report is then sent to the customer, usually alongside a quote for the recommended repair work, again similar to how fault reports are handled in the automotive industry.