Hi Team,

I’d like to request that all new customers added to Factory be set as COD (Cash on Delivery) accounts by default, rather than having no payment terms applied as is currently the case.

The issue with the current setup is that without a payment term selected, due dates are not displayed, which adds unnecessary friction to our workflow. By defaulting to COD, we’d remove one extra step in setting up new customers and streamline the process significantly.

This would also give us the flexibility to manually update customers to 30-day terms upon request, rather than starting from an undefined state.

Alternatively, introducing a default account terms setting in the system preferences would give us even more control and allow us to set our preferred payment terms for all new accounts globally.

Thanks for considering this improvement — it would save time and help us maintain cleaner, more consistent data.

Best regards,